Description
Contact Information
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Phone Number033 0057 2813
Categories
Details
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Group/OwnerBright Horizons Family Solutions Ltd
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Person in ChargeClare Ashton (Manager)
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Number of Staff20
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When ClosedBank Holidays & Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children64
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Age rangefrom 0 years 4 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0800-1800
J P
October 12, 2021 at 12:00 amOutstanding level of care. My little girl has learnt so much from this nursery. The staff are so helpful and friendly. I could not ask for a better place for my little girl.
M S
November 1, 2021 at 12:00 amMy daughter loves coming to nursery and loves all the staff in her room. I couldn’t ask for a better nursery. She always tells me everything she has done throughout the day and her confidence has boosted a lot.
Ben H
November 1, 2021 at 12:00 amThis is a really excellent nursery. It’s a purpose-built building with decent outdoor space. The staff are the best aspect, however – the manager is great and very understanding, the rest of the staff seem to be happy and enjoy their jobs and give great care to the children. They do lots of activities, structured and unstructured – my boy always has a great day and he thoroughly enjoys the food too.
N F
November 9, 2021 at 12:00 amBeen delighted with our choice of nursery since our son started in September 2021, aged nine months and more importantly so is he! The staff really friendly and helpful, and genuinely care. Not just his baby room staff but across the whole nursery. I feel they are part of my son’s team in helping him grow and develop. Special mention to the manager who does a fantastic job of managing the whole centre – thank you. Keep up the great work.
R D
November 9, 2021 at 12:00 amOur child loves it here and the staff are great.
R J
November 9, 2021 at 12:00 amThe manager and the team are amazing! I can not fault them. The love and care they show is incredible.
N L
November 9, 2021 at 12:00 amLovely nursery – the team have worked really hard to ensure our little boy has settled in well, after quite an unsettled start – he now loves coming in. Lots of care has been given to make sure he’s more confident being left. It’s been so nice seeing what he’s up to no often – lots of panting, playing, stories and games – with regular photos uploaded to Tapestry!
K E
November 9, 2021 at 12:00 amOverall I am very happy with the nursery and the way my child has progressed since attending.
Hannah Q
January 6, 2022 at 12:00 amThank you so much to the Fair Oak team!
Our eldest daughter has been going for over 3 years now and our youngest one joined in the summer. They both absolutely love it, they have so much fun, have made amazing relationships with the staff and we can see them progressing each week both through our Tapestry notifications but also in their development.
The management and all the staff are wonderful and particularly over the pandemic have been amazing! They have been so flexible in accommodating changes to schedules when we’ve struggled with other childcare due to lockdowns. They have communicated well and we’ve felt reassured that the environment at nursery has been as safe as possible whilst it still being nurturing and welcoming for the children. I honestly don’t know how we would have got through the last couple of years without the nursery – they have been our saving grace!
Eleanor A
February 15, 2022 at 12:00 amMy 16-month-old son has loved going to nursery. He enjoys the mixed, fun activities they do and has built a wonderful relationship with the adults in his room. The communication we receive is fantastic, with detailed observations in the day and a full debrief at collection. He comes home well fed, often well slept and most importantly, happy. Thank you for all your care and hard work.
Sophie C
March 2, 2022 at 12:00 amMy son started in the baby room in October 2021, at 8 months old. All the staff were very welcoming and have taken the time to get to know him. They always have a smile on their faces and are always happy when greeting him. They followed his care routine well. He loves nursery and is always happy when I collect him.
A V
March 11, 2022 at 12:00 amFantastic nursery. All the staff very kind and caring and well managed. Coped really well throughout all the pandemic difficulties. Wide range of activities for children. Varied and healthy food menu. Both of our kids have loved it.
Jemma M
April 28, 2022 at 12:00 amHe has taken a little while to settle into the toddler room, but in the last couple of weeks, he has cracked it, and that is down to the team in the room that looks after him. They are so welcoming and have made him love going to nursery.
Alison T
May 4, 2022 at 12:00 amStaff that he exchanges with, as do we, are all excellent. He is very fond of them and makes us feel they have genuine care and attention for our son. The greatest feedback for me is that he wants to go and always enjoys it when he does. I appreciate the online updates and pictures of the varied and interesting activities they get up to. My issue is not concerning the nursery performance at all – but with corporate – charging for days (bank holidays) the nursery is closed is unfair – or offer credit for another day?
H C
October 28, 2022 at 12:00 amWe have had a lovely experience so far with Bright Horizons. My daughter had been to another nursery previous, and we moved her here. The staff are amazing, very attentive and make us more than happy leaving our daughter with them. We are very satisfied. The staff have made such a nice effort to form a bond with our daughter.
Sarah W
October 28, 2022 at 12:00 amWe couldn’t have picked a better nursery for our son. All the staff have made a real connection with him and have made him feel really welcome. We have seen such a positive change in his development and that is down to the staff. We couldn’t thank them enough for everything they do.
Sophie F
February 14, 2023 at 12:00 amMy son has been attending the nursery since October 2022. He previously attended another setting and he absolutely loves his new nursery. The ladies who look after him are so approachable and lovely. Their care of my son is excellent and I would happily recommend this nursery to all.
Lucy B
February 26, 2023 at 12:00 amI’ve been really pleased with the service provided by the manager and her team. The staff are always smiling and happy to help. Although my daughter cries at drop off still she is always happy in photos and when I pick her up. The team in the Toddler room are always welcoming and my daughter is really fond of her key person. Seeing the foyer area set up for Chinese New Year recently was amazing, it looked really inviting for the children and great to see a bit of what they are getting up to. Thank you team Bright Horizons Fair Oak for being amazing!
R S
June 27, 2023 at 12:00 amMy daughter has attended this nursery for just over 2 years. The nursery manager is wonderful, as are her team. Very approachable and any concerns are discussed and dealt with swiftly and effectively. My daughter has created some lovely bonds with the children here but also the members of staff and I know she will miss them when she goes to big school.
J L
July 25, 2023 at 12:00 amAll three of my girls have really enjoyed being part of the Fair Oak group. They have built confidence and skills and learnt so much in their time there. The staff are lovely. They do such a great job at looking after the children as well as helping them all grow and develop. I would definitely recommend the nursery and would like to say thank you to everyone there. Such a nice team.