Bright Horizons Chigwell Day Nursery and Preschool

This is a terrific nursery. Both of my children attend, and they are always engaged in interesting, fun activities in a nurturing environment. The staff are well trained and friendly, the management team are extremely approachable, and the communication with parents is very good. The facilities are great – plenty of indoor space, air conditioning, a good range of toys and activities always available… with the main selling point being their incredible outdoor space, including a range of play areas, a vegetable garden and football field, perfect for keeping our energetic children happy. As an added bonus they run a holiday and after-school club for older children. I trust them implicitly with my children and would highly recommend this nursery to any prospective family.

I am extremely pleased with the progress my daughter is making at this nursery. She only attends for funded hours but in that time is given so many varied activities to do and that too all tailored at her level/needs. The staff are very approachable and responsive to my queries. I really feel like we are working as a team in the growth of my child’s development. The staff (her room manager) are never hesitant in speaking with me for a minute o two regarding my daughter. The team in Starfish are amazing, very friendly staff at the front desk, always a smiling manager. Since she has moved into Starfish it’s only been 2 months and thanks to the room manager she has made my daughter blossom into a confident, explorative and mature little lady.

Bright Horizons Chigwell is a fantastic daycare. Management and staff are brilliant, and my daughter has had the best time here.
The place is very welcoming and clean, and the staff always have smiles on their faces. The children go in happy and leave happy.

My son has attended this nursery for 2 years and my daughter recently started too. I am so happy that I decided to send them here out of all the places we visited I knew straight away that this was the best place for my son and he has thrived there. He always goes in with a smile and the staff are so kind. Both of my children take part in different activities every day and spend lots of time in the fantastic outdoor space. We also receive their artwork and photos of what they have been up to during the day. Since the start of the pandemic, the nursery has had to make lots of changes and adapt to the challenges brought about by COVID-19 but the one thing that hasn’t changed is the high standard of care received by my children. I would like to say a huge thank you to all the staff that look after my children and have helped us keep some normality in their lives especially the keyworker who has spent a considerable amount of time with both children and always gone above and beyond to ensure their happiness.

Our child is already year and a half at the Chigwell Bright Horizons nursery.
We are very happy with the child care and overall with everything in the nursery.
Staff are very knowledgeable and professional.

We joined this nursery in September 2018 and it was such a friendly “family first” nursery. Sadly it lost its way during Covid and despite new management being put in place, staff has continued to leave in large numbers. My daughter had six keyworker changes in the last twelve months, four of those in the last three months. It has lost its friendly family feel, there is no consistency, and meetings with the management have failed to offer any reassurances. We felt we had no alternative but to move the children elsewhere.

We have been a part of the nursery since March 2020 and it was always a great, friendly environment. There has been a change in management during COVID and either as a result or alongside it, a lot of volatility with staff and resourcing which is somewhat concerning.
Communication could be better on a daily basis as with the introduction of the app daily updates were promised on what the kids are doing and photos etc however this is not the reality. That said my little girl seems very happy in the setting and appears to be well looked after, hence an additional star to what would have been a three-star review.

Our daughter has been at the nursery for two years and over that time she has moved through four rooms and three times as many key workers. She is happy and talks enthusiastically about her time at nursery, but you can’t help but wonder what all the staff changes do to the continuity of care for the children. Just as they get close to a teacher, they leave. Communication/handovers have also been an issue (too brief or entirely lacking), but it seems to have improved of late which is a positive sign that the nursery is listening to parents’ needs. The nursery has good wall displays and the children have a rich learning environment (definitely in the older age rooms). The outdoor space is very good and the children are given lots of time to play out there. Overall, this nursery has had to find its way again and I think staff retention is still an issue, but the children are cared for.

My daughter loves coming to nursery and is always really happy when I come to pick her up at the end of the day, telling me the things she got up to and I have noticed her improvement with independence, talking, counting and singing, since coming to nursery.

My child has been with Bright Horizons, Chigwell since just after his first birthday and is now 3 years old and in the preschool room.
His journey with Bright Horizons has been amazing, from his first settles where the staff were very welcoming and reassuring helping us through the most anxious moments and starting his journey, through to toddlers where he really started to develop and enjoy a wide range of activities with the ladies and now in preschool where he has really come into his stride. At every stage, the girls have genuinely given me the reassurance that our son is looked after as though he is one of their own, so much care, attention and love is given and so much thought into the activities and learning that has really helped our son develop and excel. The management are always very approachable and always very involved with the day-to-day and their efforts show how well the nursery is run and the atmosphere of a true home-from-home and family vibe you sense. Truly outstanding.