Description
Contact Information
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Phone Number0117 960 6461
Categories
Details
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Group/OwnerMama Bear's Day Nursery Ltd
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Person in ChargeNicola Cockram (Nursery Manager)
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Number of Staff11
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When ClosedBank Holidays & Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children80
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Age rangefrom 0 years 3 months to 5 years 0 months
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ParkingThis nursery is on the corner of 2 roads - with plenty of off-street parking.
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VisitingThis setting operates over 2 separate buildings within close proximity to each other. The Baby Unit is separate to the Preschool.
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DirectionsThis setting operates over 2 separate buildings as the Baby Unit is different to the Preschool
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Opening DaysMon-Fri
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Opening Hours0730-1800
Marina B
June 23, 2021 at 12:00 amI am very impressed how much do they want to make sure every child is having a good time and that nothing it is upsetting them. They also try developing their weakness and help them get more confident.
Katherine B
August 3, 2021 at 12:00 amMy children love this nursery – they have both been coming since they were 9 months old. The relationships they have built with the staff are wonderful and it gives us complete peace of mind when we have to leave them and go off to work. Seeing my children give hugs to the staff when they arrive says it all.
The staff are all very friendly and are always happy to chat to us at drop off and pick up.
The inside and outside spaces at the nursery are well laid out with plenty of different areas for the children to choose from and I love the baby house, where it’s nice for the babies to be able to get away from the big kids sometimes.
This nursery is very reliable and I would highly recommend to anyone.
My son is going off to school in September and although he is very excited for this next big adventure I know he will miss coming here a lot.
N H
April 6, 2022 at 12:00 amStars relate to care received when at the nursery but sessions are very often canceled due to ‘staffing issues’ and informed with very little notice (e.g. 15 minutes before start time) by email. Very poor and inconsistent communication from the nursery on canceling sessions, ranging from an email to not being informed until you’re at the door! Staffing issues by their own admission, yet still holding open days and taking on new children when unable to provide care for the ones currently on regular hours! Do not use if needing reliable childcare, especially if you’re a working parent.
R H
September 8, 2022 at 12:00 amWe have had two very happy years at this nursery. It’s lovely to see the different activities that the children are engaging in. Staff have been very attentive in helping us resolve any issues our child has been having (settling etc). The only real criticism is the amount of staff turnover, especially in the last year, although staff do their best, obviously, there is less continuity of care and session availability is disrupted. Overall a fantastic team.
Aimee C
April 26, 2023 at 12:00 amMy son has such a good time at this nursery. He loves going and all the staff there are all so lovely and are all brilliant with all the children there. I’m glad we chose this nursery for him.
Shireen T
April 26, 2023 at 12:00 amMy daughter has been attending the nursery for almost 2 years now. She is very happy and confident since starting here. She has developed good relationships with the staff and they give regular feedback on her progress and where we as a family could support her.
I feel happy knowing she is thriving and enjoying the setting. I have the most confidence in the staff and there is always someone to speak to regarding any concerns or queries. The online feedback forum of her day helps me grasp where she is or what her nursery day has consisted of. To say it’s a full day is an understatement, the team work extremely hard with the children and as a family, we couldn’t be happier for our little girl.
E J
April 26, 2023 at 12:00 amMy son has settled well and enjoys his time at Mama Bears. The staff are very welcoming and got to know him quickly. He loves the variety of activities on offer. The communication from staff is effective and the app is a lovely way to see what my son is up to during the day. Thanks to all the staff!
Emily D
April 26, 2023 at 12:00 amI have two children who go to this Nursery and they have loved it from day one. The staff are really friendly and approachable and the communication is great. They regularly update the app which is great for peace of mind when you are at work.
My children have made lots of friends with the pupils and staff and I can see such a difference in their development in just the 5 months they have been going! Highly recommend it to anyone looking for great care and support for your child.
Marion H
April 26, 2023 at 12:00 amMy son has been going to the nursery for the last 18 months, and we have seen him grow into an amazing little boy. He has made special connections with the staff and is really looked after, a great and nurturing environment. He has made a lot of friends as well and developed his social skills. Finally, since joining the preschool he has learned a lot and surprises us. We are extremely happy with the choice we made and with the lovely staff there.
Bria D
April 26, 2023 at 12:00 amBoth myself and my partner are very happy with the care provided at Mama Bears Whiteway Road. The team are very nurturing and our daughter really enjoys attending, so much so that she has started to run to the door to get let in as soon as she’s dropped off! The team are very flexible and understanding of last-minute requests which we have found incredibly helpful.
M H
April 27, 2023 at 12:00 amWe have been with Mama Bears for 3 years and think it’s great. It’s had its share of staff and management turnover but the team are great. The manager always responds to emails regarding extra hours/change of days and has made the nursery a positive and organised place, and she is always warm and friendly when dealing with us. We get newsletters, and notes on the outside of the door about reminders of upcoming events. Our boys love their key workers and look forward to seeing them each day. They are always happy to go to nursery and we have always felt like they are loved and cared for. The update photos and assessments are great, gives us something to talk to them about when they get home.
Tanya R
April 27, 2023 at 12:00 amI cannot fault the nursery, the staff are very helpful and caring. It is a far cry from the year before when it was understaffed and not managed well. I have to say a big thank you to the manager and her team as they have been very supportive and helpful when I’ve had to take my child to school. He struggles with going to nursery but is always happy and pleased when he comes out. The only thing I do have to say is the lady who works in the baby section isn’t very polite and always looks very withdrawn and unhappy to be there.
C B
April 27, 2023 at 12:00 amGreat nursery. My son is happy here and I can see a good improvement in him ever since he started the nursery. The manager and staff are very professional, polite and friendly. I would definitely recommend it.
S R
April 27, 2023 at 12:00 amMy daughter started here when she was 12 months old and although it took some time to settle in, she now is very happy. The staff have been really good at encouraging her to have some independent play but also happy to cuddle her if that’s what she wants just adapting to what my daughter would like. I have found everyone helpful and apart from one cancelled session (which was refunded) I’ve not experienced any issues.
Jasmine L
April 27, 2023 at 12:00 amMy daughter attends this nursery as one of the preschool group full time. I’ve always had some ‘mum guilt’ about her full time attendance but she always seems so happy about her time at the nursery and talks fondly about her friends and carers there when at home, so it makes me feel a lot better.
They are really good at organising themes or activities for the children to do, including the messy play that we don’t always do at home. I love seeing the updates on the app! Plus the garden area is large with plenty of toys. Very happy my daughter attends and it will get her into a good routine for school in the future.
Jazlyn M
April 27, 2023 at 12:00 amMy little one has been going to Mama Bears Speedwell for nearly a year, and he absolutely adores it.
We’ve had several settings (due to COVID), but this is our favourite! The team are incredible. They keep you informed; they love and support my little one.
We’ve had a battle with potty training, but the manager and the team weren’t phased and just encouraged us to keep trying, and we’ve eventually got it down! Many other places require 3 dry days before they even try, but for our son, that would never be possible.
They have tonnes of activities and garden time, and I can see what they get up to and eat each day through the app, which is updated in real-time.
I’ve got nothing but good things to say about Mama Bear’s Speedwell and their team! I’m grateful to them all!
My only small critique is they get a lot of cakes and sweet treats, which I would prefer were more fruit based.
Shervonne P
April 28, 2023 at 12:00 amAll the staff are helpful with my son. As I have been trying to get him potty trained and get him out of nappies and to sit on the toilet to do wees and poos. Great support from them all. He has also come out of his shyness and has built a good relationship with some of the teachers.
Kym B
May 20, 2023 at 12:00 amMy child has been going to Mama Bears for 2.5 years now and all the staff during this time have been absolutely amazing. I genuinely have no faults at all, my child is a challenging one and they have done everything they can to accommodate his needs. My child loves going to nursery and seeing all the staff and other children, the staff go above and beyond and I’m so grateful for them all. Without them, I’d be lost as they have helped us massively with everything. Thank you Mama Bears.
H S
May 28, 2023 at 12:00 amWe have been using Mama Bear’s Day Nursery & Pre-School for a little over a year now. The nursery has had some staff turn around and some struggles but the staff and management have stayed positive and helpful throughout all their challenges. They are always clear and communicative about changes happening at the nursery and happy to answer any questions I have. We receive emails with updates and newsletters as well as everything being posted on the nursery door for transparency.
My child’s recent move up from the baby room to the bouncy bears room was seamless. Her key workers helped her make that transition and change of routine with ease. She loves coming to nursery and seeing her nursery friends every day. There always seems to be a variety of activities for her to engage in. We love that they celebrate numerous holidays and my daughter is able to experience and learn about many different cultures. The staff keeps their in house app updated regularly with wonderful pictures which really make my day.
F A
July 17, 2023 at 12:00 amOur experience with Mama Bears has been overwhelmingly positive. The staff are friendly and kind. The children appear to do a wide range of activities, linking to a wide range of cultures and backgrounds and I love the monthly themes the kids have to focus on. I really like the parent zone app used to update parents on how the child is progressing throughout the day. So nice to have and allows me to build on, at home, what my child has learnt through the day. The children have a good outdoor space to play around in but nice that they go outside of the nursery occasionally. I was so anxious my child wouldn’t settle in as he does like to be next to me at all times. I really value the way the Mama Bears staff settled my son into the setting, providing that emotional support which meant he was able to quickly adapt to the new surroundings in a matter of weeks!