Holyrood Nursery Princes Dock

I just want to comment on how great the nursery has been over the last few months. The communication over the pandemic has been brilliant. We were always updated throughout and they were very accommodating with any changes we had to make.

Staff so helpful. Always there if you need something /have a question. The manager is doing great in her new role and she has progressed so much in the past 2 years. Some lovely staff members that are there for a while now and make this nursery one of the best from Liverpool.

Our daughter has been at the nursery since October 2017 when she was ten months old. She’s due to finish in August when she goes to school and has absolutely thrived here. The management team is responsive and accommodating of special requests, the facilities are excellent, with lots of space for each age group as well as for the children to play both indoors and outdoors. There is a great emphasis on imaginative play as well as a library and outdoor classroom. Despite the pandemic, we’ve noticed a lot of investment in the nursery, which is appreciated. The staff have been just excellent and have really bonded with our daughter in such a caring way, to the extent that it has been a wrench when some have left and will be when she leaves in a few months time. Our little boy has just started in the baby room and the staff working there are incredible, particularly during the settle sessions for him as a lockdown baby unused to social contact. The Princes Dock team deserve an award.

My little girl absolutely loves coming to nursery.
She’s always happy and smiles and she adores the staff, especially her key person!
We’ve had to change our daughter’s dietary requirements quite a few times which has never been a bother.

The manager and the staff are very easy to reach, they always accommodate any requests quickly.
My daughter settled in well, she loves the staff. She started in September 2020 at 10 months old and settled in quickly. Due to Covid she had hardly socialised at all so I am delighted how she has come on and how much she loves going to nursery! She is 14 months now and it’s helped her confidence with milestones such as eating with cutlery, crawling, playing with others, learning and talking. She is about to walk too and it’s a great environment as they have normal furniture etc in the baby room so she can learn safely and explore all the fun stuff as well as normal stuff like using the armchair to walk and balance. The manager was great from the initial viewing which she accommodated on a Saturday for us. I feel like she and the staff really care about and know my child which is wonderful.

My son absolutely loves attending Holyrood Nursery Princes Dock! Their ethos around loose parts and natural resources lets him use every part of his imagination during play! All the activities are based around his interests ensuring he is always engrossed in his own learning and development. They also have a fantastic outdoor area for a nursery that is based in the city centre this is rare to find! Would absolutely recommend this nursery to everyone!

I have not enough words to thank all the staff for being able to settle both our sons to the nursery. Staff is so professional, nice and properly look after our kids. When we leave them in the morning we just feel that they are safe, happy and in a good environment. It’s like part of our home. Everyone is smiling at the kids. Teachers are so good and I truly recommend this nursery to everyone.
The discount month helped us lots, and was like a bonus and Santa made the Christmas spirit more special. Thank you again!

My baby wasn’t happy at her last nursery so I was nervous starting her here. She’s loving it and we couldn’t be happier with her care! She’s also vegan and the staff have been great with her dietary requirements.

If you are considering putting a child with any additional needs into the care of this particular nursery please do not.
Luckily my child has a parent with knowledge of a care plan and what is expected of a nursery to care for a child with needs.
They are not inclusive and they have treated my child with great disregard.
The new nursery manager is completely unhelpful. The nursery is massively understaffed. They cannot meet the needs of a child that requires any additional help or care. The manager lacked compassion and empathy.
The Operation Manager was very helpful and wanted to resolve it.
However, comments made by the Manager proved how she can disregard children. Children with needs should be met with kindness and a professional outlook. This is not the case at this nursery. I have been forced to report such conduct to Ofstead.

Our daughter went to Holyrood Nursery. Best decision. It provided an exceptional environment for her growth and development. The staff were amazing. They were nurturing, patient, and attentive to her needs. It was evident that they genuinely cared. Their dedication made us feel she was in good hands. We received updates on her daily activities and progress via an app. She was exposed to a variety of stimulating activities that aid to develop her cognitive, social, and creative skills. We were impressed with the range of educational materials. Outdoor play was an important aspect of her time. The spacious and safe area provided her with ample opportunities for exercise and exploration. The nursery was clean, well-maintained, and equipped with age-appropriate toys and learning materials. My daughter always looked forward to her time at the nursery, and we felt comfortable leaving her in such a welcoming and safe environment. They provided nutritional meals and snacks throughout the day.