Bright Horizons North Sheen Day Nursery and Preschool

Installations and classes look incredible, but it’s fake, the reality behind this is completely different: team not skilled, my daughter had a fever and they didn’t realise. We realised she had scratches in the groin two times after being at the childcare centre and they didn’t know anything about it. After 5 months we never knew which activities our daughter was doing, there was no updates with parents, just general things about food and sleeping. The team work long hours and the educators are changed highly often, which is quite hard for babies to have a bond. Babies are not well assisted, our daughter was consistently hungry when she arrived at home, we lost clothes and found clothes from other babies in our bag. When babies were crying the team were just sitting on the floor chatting with other educators. Although we realised these things several times, they never cared about it. We had a truly bad journey at this childcare centre.

Would suggest sending your kids here, my son loves it! Absolutely fantastic, the team are so welcoming and care loads about the well being of the kids.

Right from the initial settling in process (a difficult moment for both kid and parent) to now the everyday care of my little boy has been nothing but exemplary. The standard of care, general thoughtfulness and closeness that the carers achieve in order to make your kid sense special and truly loved whilst their away from us is incredible. We were initially drawn by the amount of space, detailed level of planning and dedication to the kid’s development, but in truth, the team has surpassed all our expectations. Although our son has made a special bond with his specific carer, whom we are indebted to, I would also like to thank all those behind the scenes, carefully planning the activities, cooking the remarkable meals and generally making the operation run so smoothly. Thank you for all your hard work, it is greatly appreciated. The entire team at North Sheen Bright Horizons are all heroes!

My kid seems cheerful when I pick him up and I am highly excited about the different toys and activity rooms it has to offer. This truly enables kids to be creative and explore on their own. As a first time mother, having no prior journey of nurseries, I was pleased to find that Bright Horizons North Sheen highly welcoming and accommodating for parents.

Our son joined at 10 months, has been there for a year and the childcare centre team are all so lovely. He is highly cheerful there (often it is hard to get him to leave!) and they sense like an extension of our family. Throughout the pandemic, they have adapted quickly to the various challenges and keep us highly updated. We sense our son is in excellent hands and is discovering more and more each day. Well done guys! Please keep it up, we couldn’t do without you! We have had a hugely positive journey at his childcare centre.