Description
Contact Information
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Phone Number033 0057 2813
Categories
Details
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Group/OwnerBright Horizons Family Solutions Ltd
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Person in ChargeAshleigh Stephenson (Nursery Manager)
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Number of Staff20
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When ClosedBank Holidays
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care
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Total Places for children54
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0800-1800
Beth P
April 4, 2018 at 12:00 amBright Horizons has some plus points. The staff are generally very kind and care about the children. It is a safe place and a nice environment.
However, there are so many ways in which it could be an outstanding nursery. Lots of attention to detail is missing. The communication can be haphazard. It is vital to get this right when you are putting a young child in a new environment for the first time.
Despite planning the rota in advance, staff have seemed surprised to see us on some days.
There is room for improvement in leadership – just somebody checking in during the last half an hour before parents arrive that all log books are up to date, would be a good start.
And planning ahead on the menus – banana seems to be given as the main fruit and sweet potato the main vegetable.
Staff work hard and do their best in a challenging environment. It is a hard and valuable job. I get the impression that there are pressures on the staff rota and turnover which contribute to some of the issues highlighted.
Candice G
April 16, 2018 at 12:00 amI have been to many nurseries, this one is by far the best. From the moment I brought my daughter here, it has always felt more like leaving her with family. All of the staff have always been so helpful. When I have had issues with my daughter’s routine at home with things like sleeping and eating and behaviours. They always make time to share practices that may help. I have been so appreciative because I am a single mum of two and it has been challenging. This is a great nursery and the staff really make it that way. Thank you Lee Park Nursery for all you do.
Mel C
April 23, 2018 at 12:00 amA positive experience that I have had was last year in the preschool room. I was having a chat with the Room Leader about how my son was getting on. The Manager must have sensed that it was a delicate discussion that we were having because she allowed that member of staff to have a meeting with me there and then. We went to a private room to finish the conversation whilst the Manager covered the Room Leader. I don’t if I ever said thank you, but I really appreciated the time and it meant a lot to me. Thank you.
Rachel M
July 18, 2018 at 12:00 amLots of fun activities for the little ones and it was nice to talk to the girls that work here and find out more about how my little boy gets on at nursery.
Georgina B
August 14, 2019 at 12:00 amMy son has been at Bright Horizons Lee Park since he was two and he is about to start reception. He has had a wonderful time with the nursery and all the staff have been amazing. I would highly recommend the nursery to anyone in the local area.
K F
December 20, 2019 at 12:00 amThis is the second nursery our son has attended. Standards and procedures are good and consistent, which is the key benefit of going for the Bright Horizons chain rather than an independent nursery.
Staff, learning, equipment, activities and food are all good, no complaints.
On the downside (particularly in comparison with the previous nursery):
1) The facilities (both inside and the outside playing area) are smaller than the nursery he previously attended. The baby room is upstairs, which makes it slightly more difficult to access than his previous nursery where all the rooms were on the ground floor.
2) It’s a bit more expensive than the previous (independent) nursery as it belongs to the Bright Horizons network (in our experience, Bright Horizons nurseries can be 10-20% more expensive than independent nurseries).
3) Our previous nursery shared pictures of daily activities through a secure app, which we thought was a really nice touch. Bright Horizons nurseries don’t do that.
A S
February 26, 2020 at 12:00 amThe staff in the baby room have been amazing at settling my son into the nursery and really made me feel ar wase with going back to work. They really took the time to get to know his correct routine and habits. Management was always available and really talked us through the process.
M A
February 28, 2020 at 12:00 amBright Horizons Lee Park Day Nursery and Preschool is a very excellent place for young people to build their learning for primary, for example, they learn about Martin Luther King and what led to now. The manager is a great manager, she is nice to every child. Even the room leaders are exceptional and they do a good job.
A S
May 18, 2021 at 12:00 amMy 2-year-old son is full-time, five days a week at Bright Horizons Lee Park and has thrived there. He loves the activities, eats well, and loves that he can play indoors and outdoors. The range of crafts and music, as well as language development, is wonderful. The staff are attentive, engaged and professional. I highly recommend this nursery.
Catherine V
May 25, 2021 at 12:00 amBright Horizons Lee Park has been incredibly supportive of our son since he joined the nursery. They have provided outstanding care and helped him progress more than enough to start reception this year. I cannot thank them enough!
Andrea K
September 15, 2021 at 12:00 amMy son is currently settling in and the staff have been very friendly and supportive. The baby room seems very well equipped with plenty of activities provided. I think he’ll enjoy his time at the nursery.
Ariowa O
November 9, 2021 at 12:00 amA great nursery with friendly, caring staff, who uphold high standards in all areas of childcare. I trust the staff to take the best care of our daughter. The nursery has good quality books, toys and facilities, and serves a healthy variety of food. Our daughter seems very comfortable at happy at the nursery.
Ernestina A
June 7, 2022 at 12:00 amMy son has been attending this nursery for nearly two years. I have noticed a great improvement in the running of the nursery. My son is cared for in a neat environment and has even started going to the library. Many thanks to the deputy manager and team.
K R
June 7, 2022 at 12:00 amWe’ve been with this nursery for nearly five years now with our first, then second child. It’s always been well run with lovely and competent staff but the recent management team is especially wonderful. So many new ideas, creative activities and development updates for parents. The kids have always loved going and consider their key person extended family.
Katy T
June 7, 2022 at 12:00 amMy son is in preschool at Lee Park. The new nursery management team are making great efforts to develop the look of the nursery and offer the children more experiences, such as learning Italian and German. My boy loves the exciting activities like volcano building, as well as having space for outdoor free play with his friends. I’d also mention the food is nutritious and my (picky) toddler loves it. He eats everything at nursery.
Mariann S
June 14, 2022 at 12:00 amOur son has been at the Lee Park, Bright Horizons, for 7 months. We are pleased with the care his receives there. The staff, care for the children and have gone out of their way to try and get us help regarding his speech development. They are always organising fun activities for the children as well. Our son enjoys his days there a bit too much at times, as he doesn’t nap! But all in all, he is happy there and we are happy with him!
N H
July 11, 2022 at 12:00 amSince the most recent change of management, there has been a different atmosphere in a really good way. Everyone seems relaxed and happy and there is an energy about the place, with loads of new initiatives to help improve the experience for the children and engage the parents and carers.
Jenny S
March 1, 2023 at 12:00 amWe are so happy that we have sent our child to Bright Horizons Lee Park Day Nursery and Preschool. We got a lovely feeling when we were shown round and all the staff were incredibly lovely and thoughtful. The staff have really been encouraging my little one to develop his skills, from using cutlery, playing with others, and talking. He has really come on well since he started attending nursery and I feel so confident in the staff’s ability to care for and teach the children. He happily walks into nursery ready to have breakfast and play with the staff and his peers.
K N
April 28, 2023 at 12:00 amHave had a wonderful experience so far with the nursery. My child seems to enjoy attending this nursery. He likes his team leader and all the other staff he interacts with.
Since starting the nursery his interaction with other children has definitely improved as well.
Kelly H
May 20, 2023 at 12:00 amEver since enrolling my child I’ve seen many improvements within them, this includes their confidence, language and social skills. This nursery is great. Staff are very friendly and welcoming. I would recommend this place to everyone with little ones.