Monkey Puzzle Day Nursery Greenford

It has taken me a couple of months to decide whether or not to write this review. However, after much thought, I have decided to speak about my experience. Firstly it is important to state that I would not recommend this nursery to anyone. If you care about your child’s safety and well-being, I would highly suggest you avoid this nursery at all costs. When my daughter first attended, there were members of staff which really helped and gave her the support she needed. However as time went on, they left and more and more staff left. The turnover of the staff was shocking. The owners of this nursery unfortunately are driven by money and don’t have the well-being of the children at the forefront of their minds. My daughter was attacked supposedly by one other child, a scratch was what I was told on the phone by the manager. I came to the nursery to pick up my daughter (who can’t talk) and I see her face has been battered. The staff had conflicting stories from the CCTV footage which was seen by the owners (I was not allowed to see for myself what happened to my child). This was a massive safeguarding issue and I was shocked to see how it was handled. I took my daughter out of this nursery for her own safety. Up to this day, I do not know the full story of what happened to her.

My son is a lockdown baby and I was worried for his social skills hence I decided to put him in nursery early to gain some skills. It took him a long time to adapt and to start enjoying it fully as he had not been able to go anywhere. Gradually I could see a positive change in him i.e he would not sit down to eat at home and now he does. Nursery has been a positive influence on him and I’m so pleased the staff have done an incredible job at settling him in. My son knows all the staff there and they have all contributed to his settling in this is evident as when I drop him off he knows all the staff. Also, the nursery is constantly clean and the safety of the children is always ensured. I know I can relax when I send my son and equally he also enjoys going now.

My son started with Monkey Puzzle Day Nursery when he was a year old. As he was so young, I was so anxious about how he would be in a new environment. Surprisingly, he settled in quite quickly. Since then, every time I drop him off he quickly goes to the staff and is so excited to start his day that he hurries to kiss me goodbye. I can see the progress with his speech and social skills and for this I am very happy with our choice of nursery. The staff and manager are so supportive and accommodating with our requests. I can also see how much they care about my son’s wellbeing. The nursery is clean and well kept. I would definitely recommend Monkey Puzzle to everyone.

A great nurturing environment, my son loves coming to nursery each day and when not there talks about his peers and minders with lots of joy. The team are excellent, providing a high level of care and are always on hand when needed. Highly recommend!