Monkey Puzzle Day Nursery Bromley

Excellent commitment throughout.
Friendly, well-trained staff.
Approachable staff.
Very good feedback – both verbally and on learning journal.

My son loves going to Monkey Puzzle Day Nursery every day! The staff are wonderful and make such an effort to learn each child’s likes and dislikes so that their experience can be tailored to them. The food is fantastic and the children are offered such a huge variety of healthy meals and snacks. We are constantly impressed with the range of activities laid on for the children each day and love the fact these often represent different religions and cultures. We always recommend Monkey Puzzle to other people looking for nurseries in the area. The only thing that could be improved is that the outdoor area is quite small and because it’s covered (great in the winter), the children don’t get any sun in the summer.

I cannot recommend Monkey Puzzle highly enough. When you leave your children in someone’s care you truly want them to have a home-from-home experience, surrounded by people who are as interested and passionate about their well-being and development as you are. Monkey Puzzle really is that nursery. I made the difficult decision to move my daughter from a nursery where she was very unhappy – there were tears at drop off and she would wake up begging not to go. From her first induction at Monkey Puzzle, she made an instant connection with her key worker and other members of the team and she has flourished. She talks so fondly of the adults she is with, tells me stories about her friends and, so far, no tears at drop off. I could not be more relieved and am so grateful to everyone for making us all feel so welcome. We love spending time at pick-up watching her play and talking with the fantastic members of staff. We really could not be happier, thank you!

I’ve been incredibly pleased with all of the staff at this nursery. I was very anxious when our daughter was going to start nursery, but the 2-week transition sessions really helped.
Our daughter loves her time there already and has made close relationships with the staff. Staff provide lots of updates when we arrive for collection, and also fill in helpful daily diaries which show the food, drink and sleeping times etc. My only problem is the use of two separate apps. The LJ Parents app does not send notifications at all, so we have to manually check every now and then to see what’s been added. Key messages are then shared via a separate app, so we’re checking two apps which is quite annoying. My ask would be for all correspondence to switch over to the Family app asap.
Overall, I’d definitely recommend this nursery and I would like to thank everyone for their great care and support so far.

Monkey Puzzle, Bromley day nursery is a great place for kids. There are separate rooms for kids in different age groups. Each room has got a bunch of staff with a team leader. My son has been going to the nursery from the age of 6 months and now he is 4 years old. During this period we have seen his development and it is absolutely brilliant. He has developed good social skills, his potty routine is great, he can eat himself at this age without making the place dirty(quite important) and he is very vocal and is not shy to open up and express his feelings. The only complaint I have is about the constant revision of fees and in the context of inflation it is very challenging for us.

Our son has been at Monkey Puzzle for 7 months now and loves it. He has strong bonds with a number of the teachers and we know he is well cared for. They also provide exceptional meal options for our son who is vegan. We highly recommend the nursery.

My son has been going to Monkey Puzzle since he was 1 yr old. He really enjoys himself and even on a weekend, he wants to go sometimes.
They do a lot of activities and I am well-informed regarding what is happening on which days. It is a brilliant nursery.

We now have two kids at Monkey Puzzle Bromley, one who started at 11 months and is due to begin school in September. We love the kind, family feel of the nursery and the care that is shown to our children is incredible. Both kids are happy to go in and never come home upset. We are kept well updated during handovers as well as getting a good amount of entries on their learning journals. In addition to the support that is provided to the children, parents are treated in a similar way, with staff always greeting us with a smile. We are happy to be able to work knowing that our children are so well cared for. We couldn’t fault Monkey Puzzle, the staff, the chefs and the management – they make our lives so much easier. Thank you for everything!

Monkey Puzzle is a terrible nursery. I have reported them to the Council and they have been issued with a letter of concern by them. The garden is small and mediocre. The management are rude and try to silence every complaint they have. They discriminate against funded parents and charge them more than non-funded parents as described in my review on another platform. The management bullies parents. They have been reported to Ofsted twice in 2020 and only achieved a “good” from Ofsted despite being the most expensive nursery in Bromley. I have heard nothing but issues from them. My 3 year old was placed in toddlers despite her being more suited to preschool. I keep hearing bad stories from parents since my daughter began. My daughter is now signed up to an Ofsted outstanding nursery who apply the funding correctly. Terrible nursery! They provide a supermarket’s own label food and try to sell it as “premium”.

I could not recommend this nursery enough, my children moved here from a different nursery setting, and the staff team were welcoming to both myself and my children. The settling-in process is robust and supportive of both children and parental needs, I felt at ease leaving my children here and knew their needs would be supported. The nursery operates a key person approach and this has offered my children consistency when going to nursery each day, they often speak about their key persons on the weekend, and can’t wait to run into nursery and see them on a Monday Morning.
The facilities are great and the garden is covered meaning the children can access this in all weathers.
Staff plan stimulating activities for my children each day, and I know their learning is being supported and this is shared with myself on a daily basis during handovers.
The nursery uses an app to capture moments at nursery and I receive lots of photos and videos of my children so I don’t feel I am missing out.