Description
Contact Information
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Phone Number020 8445 1453
Categories
Details
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Group/OwnerPuddleducks Nurseries
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Person in ChargeEmily Kennedy-Avraam (Nursery Manager)
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Number of Staff8
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When ClosedBank Holidays & 1 week at Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children43
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Age rangefrom 0 years 4 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0730-1830
Aida N
February 18, 2021 at 12:00 amI am very happy with the nursery I chose for my son. I have seen a huge development on my child since he started. The staff is very caring and passionate with what they do. I would definitely recommend it to all my friends and family.
Annalisa T
February 26, 2021 at 12:00 amI’m very happy with Puddleducks nursery, the staff is helpful and friendly, they’re helping me with my daughter settling. They take care of kids and all of their needs. The environment is excellent. Very appreciative of the communication between staff and parents with Tapestry.
Sarah J
April 28, 2021 at 12:00 amThis is a lovely nursery with lovely staff. I feel very happy leaving my three year old son there as I know he is safe, well looked after and he really enjoys his day with lots of different activities two do.
Danny A
April 29, 2021 at 12:00 amGreat staff with loving relationships with the children. They have detailed knowledge of the children in the nursery. They have been so great and understanding during my daughter’s settling in sessions.
Juemin W
August 12, 2021 at 12:00 amVery nice nursery. My son enjoyed his time there, learned a lot with fun and made friends. Very happy to see him always coming out with big smiles when I pick him up. Staff always communicated with the parents about the details of how the child was being. And parents can follow up the child’s activities and developments on an app with vivid photos, videos and teachers’ comments.
Xhuljana K
January 24, 2022 at 12:00 amMy daughter has been attending this nursery for nine months. I’m very disappointed how they leave the children with my child with a dirty face and wet clothes. I will never recommend this nursery to parents. The staff are not helpful and very rude.
Ravi S
April 13, 2022 at 12:00 amThe quality of management has declined drastically once the new managers have taken over. They don’t respect parents and their difficulties, they are very argumentative and just want to prove they know everything. They say policies for everything and there have been numerous occasions where they have not adhered to them. They don’t even have a proper escalation process. After sending my daughter to this nursery for a long time I would not recommend it anymore after the new nursing managers have taken over. I hope directors take notice and act on it. After showing their mistakes they sent my daughter with dirty nappies and a soiled dress. I don’t feel safe to send my daughter anymore. I should say there are a couple of staff who are good as well but overall, not a very safe place.
P L
April 19, 2022 at 12:00 amThe reason is the abrupt discontinuation of my daughter’s attendance and others. I wish to address this issue from the management team’s lack of adaptability and understanding of problem solutions related to the inability of a slightly earlier start time of 7.30 am. Which by the details in your web site is at cost of £5.00, though I was informed by management that it would be an additional £20.00 which by all accounts is not only false advertising on your behalf but shows a lack of a good faith to provide the service outlined. No solutions were forthcoming from the management team despite repeated attempts on my behalf to engage the management, all of which left me with little option other than removing my daughter.
On top of all of this, they sent me an extra invoice which wasn’t due to my given notice, trying to get an advantage from me. I strongly believe that this management team should be more attentive to customers’ needs. Very disappointed.
Aarthi N
April 20, 2022 at 12:00 amWhen I first put my daughter at the daycare at the age of 10 months. It started well with the original staff taking good care of my child. After the takeover of the new managers in November of 2021, the care has been going downhill. She was often sent with dirty diapers, no communication on what she did or ate at the daycare, and no constant carer at all. Even though there are good directors and a few good staff, the communication was really poor from the current manager. We as parents were told that an assigned carer was sick and hence could not take care, but no alternative arrangements were made. None of the above was communicated. What started as a good experience, turned out to be bad, and never recommend it again.
S A
April 28, 2022 at 12:00 amMy daughter absolutely loves going to nursery, the staff are always so welcoming and very helpful. The tapestry photos shows such amazing activity that she does while there and every day she comes home telling me the things she’s done that day.
C C
May 26, 2022 at 12:00 amMy son started here at 6 months old. He has formed great bond with the staff and we love getting his weekly observations! Staff accommodate to his needs. They have helped me wean him onto solids and have helped him gain confidence! Thank you for all you do.
Cristina D
August 9, 2022 at 12:00 amThank you to all the staff that looked after my son! He enjoyed and loved his sessions and now is ready for school. We had a lovely and emotional time today on the graduation party. All organised well and with attention! Big thank you.
G A
January 9, 2023 at 12:00 amThe staff and the management are such loving and caring people. My son had problems settling in for some time. This is his second nursery, but they were so patient. They let me stay in the nursery at the beginning till he settled.
Generally, really happy and satisfied with them. Highly recommend.
Agnieszka P
February 9, 2023 at 12:00 amMy son has been attending the nursery for just over a year he has gained so much confidence and is a very happy little boy. His social skills have improved immensely, he has made so many friends and he absolutely loves the staff who are always so pleasant and very much approachable in every way.
I would highly recommend this nursery as a lovely place for your child to thrive and be very happy, you know your child will be safe and happy until you go to pick them up.
The staff always tell you what sort of day my son has had and I always welcome the positive feedback.
A very pleasant nursery and my little boy is very eager to go nursery, it’s very much a big part of his daily routine, he is very much a happy little boy who loves all the staff and I’m so glad he attends such a happy environment always so much to do.
Would recommend this nursery to other Mums because I leave there with positive feedback regards my little boy and he just can’t wait for the next day to start his time.
P S
March 23, 2023 at 12:00 amMy daughter loves the nursery and she is always so happy to go. The staff are very attentive and listen to all feedback but additionally also suggest activities to do even outside of the nursery. The learning from the nursery has been fantastic each day and my daughter comes back learning something new.