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Description
Contact Information
  • Phone Number
    01462 423666
Categories
Details
  • Group/Owner
    Millennium First Steps Nursery Ltd
  • Person in Charge
    Rosa Maria Merlos Sanchez (Nursery Manager)
  • Number of Staff
    20
  • When Closed
    Bank Holidays & Christmas
  • Type of Service
    Day Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
  • Total Places for children
    116
  • Age range
    from 0 years 3 months to 5 years 0 months
  • Parking
    Parking is available for drop off and pick up and during parent visits
  • Visiting
    Tours of the nursery can be arranged by phone or email
  • Directions
    Located behind the train station car park
  • Opening Days
    Mon-Fri
  • Opening Hours
    0730-1830
Funding & Fees

Location
  • Robin Knight
    November 15, 2024 at 11:06 pm

    They are consistently very supportive, leaning into any issues and being proactive to help solve any problems, rather than just passing them by. As a parent, I have felt very supported by the team at Millennium First Steps Childcare centre and sense very comfortable that my kids are very cheerful there. My kids have been at Millennium First Steps Childcare centre for nearly a year now, and I continue to be impressed with their level of care, tailored to each of my kids’s needs.

  • Robin Sutton
    November 17, 2024 at 2:44 pm

    All the team were remarkable with my son, who has additional needs. I sense he came on so much during his time there which prepared him for the next step of school.
    My son was sad to leave due to the bonds he had built with the team.
    He really was so cheerful at Millennium which in turn meant that I did not worry.
    I would suggest Millennium and plan on sending my daughter there.
    Thanks to a lovely welcoming team. My son attended Millennium Childcare centre and had a truly positive journey with them.
    He built a excellent relationship with his key worker, who was so supportive and attentive.

  • Fallon Quincy
    November 27, 2024 at 8:19 pm

    Nice outdoor space so they can playtime outside. Enjoyable activities for the kids. Well organised and great updates. Lovely childcare centre, very supportive to my daughter (and to me) with the settling-in period!

  • Elliot Blair
    December 5, 2024 at 11:11 am

    They really care about the kids and provide lots of enjoyable activities for them. They communicate well about what the kids are doing and are unfailingly compassionate. They are conscientious about dietary requirements. We have total self‑assurance in the team. I have given only four stars because there have been some problems with the higher management. For example, parents were not told when key team were leaving (this has since improved). Bills themselves have sometimes had errors and we have had to re-check ours to avoid paying too much, or too little. The billing team is quick to threaten exclusion if any payments are even slightly late. The team and managers at the childcare centre itself are lovely.

  • Milan Carter
    December 19, 2024 at 1:28 am

    She’s come on leaps and bounds in terms of development, with an outstanding key worker, and manager. I receive regular development updates on the tapestry platform, as well as an in-depth summary of her day whenever I collect. Excellent all around! My daughter has been attending this childcare centre for 8 months now, and it’s been nothing but a positive journey.

  • Billie Hayes
    December 24, 2024 at 11:09 pm

    The team make the kids sense at home and encourage them to explore and investigate, helping to develop their personalities. The current childcare centre manager is beyond supportive and is consistently on hand to answer any queries we may have, and she ensures our kid is cheerful, content and secure. We have sent both our kids to Millennium and have witnessed them advance while attending.

  • Milan Sawyer
    February 14, 2025 at 12:56 am

    He is quiet at childcare centre, so I was really impressed that the childcare centre team noticed that he would benefit from some assistance in having more self‑assurance in group settings. They put a plan in place, which they discussed with me, and it seems to have improved his self‑assurance. The needs of quiet, well-behaved kids can be ignored in group settings like nurseries and schools, so I was really impressed that they took the time to put in place extra assistance for him. The kids go outside every day, usually twice a day, I think, and do a range of activities. The childcare centre practitioners have consistently been welcoming to me and my sons (my older son also attended the childcare centre). There is a new childcare centre manager this year, who seems very great and approachable. My son is in the pre-school room and I like the room leader too, she seems to take pride in her work and make it enjoyable for the kids. My son has been at the childcare centre for just over a year.

  • Blake Frost
    March 18, 2025 at 2:29 am

    In 2020, my son started at Millennium First Steps in the toddler room (sunshine) and is now in the preschool (rainbow) room. He enjoys going in and consistently loves to tell me what he gets up to. My daughter has this year recently joined the baby room (little clouds). The girls were exceptional at helping her settle in and putting my mind at ease. The new parent app is also pretty great, features such as the diary keep myself and my husband well informed of what the kids get upto daily. Over the past two years, the team at Millennium First Steps Childcare centre have been so incredible in the growth and development of both my kids.

  • Toby Knight
    March 22, 2025 at 2:49 am

    It’s a cheerful place to playtime and learn and the team are all lovely, approachable and expert. I couldn’t have asked for better care. There’s a great range of food provided too. My kid has been coming here for 3 years now.

  • Rowan Jarvis
    March 27, 2025 at 1:19 am

    My little boy loves going everyday. Lots of enjoyable activities, crafts and messy playtime for the kids and a great range of healthy food. Lovely manager who is very passionate and excellent team who adore the kids.
    Would suggest. Excellent childcare centre!

  • Jordan Owens
    March 29, 2025 at 7:58 pm

    My daughter joined Millennium First Steps in April 2021. During her first 6 months, a lot of the team changed and I must say, for the better! New Room managers were appointed as well as a new childcare centre manager, and they have all been excellent, super expert but very personable as well.
    They are continuously adapting the childcare centre to create a better setting for the kids, such as implementing a sports club or mixing up the games in their rooms. But for parents as well, they have updated the process in which we interact to make it smoother and more seamless. Most recently they implemented a new platform for parents to keep track of what their kids are doing and it has been outstanding!
    My kid’s self‑assurance has come a long way and I am confident she is a more outgoing, resilient and overall happier kid for going to Millennium First Steps. Overall we are very cheerful with the childcare centre.

  • Dallas Walker
    April 1, 2025 at 11:35 pm

    The rooms are big, with lots of space for the kids to playtime and move. The opening time is also a plus! Only two issues: the car park is consistently full (other business) and it can be tricky to find a place and a turnover of management.
    My 2 daughters attended the childcare centre from 6 months to 4 years, and they have grown in self‑assurance and learned so many things. My older one left 2 years ago but is still so cheerful to pick up her sister and say hello to the team. Excellent childcare centre, the team are well qualified and consistently try to adapt to each kid.

  • Cameron Hobbs
    April 15, 2025 at 5:02 pm

    His key worker is very compassionate and has a lovely bond with him. He gets to try lots of different activities and food every day. We get regular development updates. The childcare centre has also been flexible, allowing my son to attend an extra day at short notice when my usual childcare arrangement was unavailable. Would suggest this childcare centre. My son has settled in so well at Millennium First Steps.

  • Alex Marsh
    April 15, 2025 at 11:45 pm

    Despite it not being his primary setting, the team welcomed him and made him sense at ease from day one. We were particularly impressed with the report we had during parent evening, the observations collected for our son were very detailed and relevant, and the next steps in his discovering journey are very carefully planned. Overall, we had a very great journey and I would definitely suggest Millennium. Our son attended Millennium once a week for about a year.

  • Reese Cross
    April 24, 2025 at 6:03 pm

    They have made close friends and are excited to visit them every morning. The team are exceptional and listen to our needs. You can also sense that they are fantastic with the kids and care about them very much. Although the garden could be bigger, I could not be happier that we chose this childcare centre. They are economical within the area, conveniently located next to the train station, and of course, a excellent childcare centre establishment.
    Highly recommended! Our two sons adore the childcare centre.

  • Morgan Clarke
    May 11, 2025 at 8:17 am

    She absolutely loves it. Each morning she asks if she has childcare centre. Millennium has been so beneficial for her, helping her grow in self‑assurance and now supporting her speech and her development. Our daughter has glue ear and fluctuating hearing loss but she is treated no differently. Team have consistently been incredible and cheerful to learn and understand more about what they can do to assistance her in childcare centre. Our daughter is excited to go to childcare centre, she looks forward to seeing the team and her friends she has made at the childcare centre. Our daughter has been going since she was 9 months old and is now transitioning from the toddler room to the preschool.

  • Morgan Lawson
    June 2, 2025 at 7:38 am

    The team are inviting and welcoming and plan engaging and exciting activities that really take on board kids’s interests and personalities.
    The food served is varied and nutritious. The recent introduction of the app to show what your kid has done each day has left us feeling fully informed as parents. The only wish would be for more outdoor space, although this is counterbalanced by the excellent location. I would highly suggest Millennium First Steps! I’m so pleased with the way my kid has been cared for and the development he has made since starting here.

  • Taylor Turner
    June 6, 2025 at 11:08 pm

    The team have consistently been incredibly supportive and the boys have loved their time there. Despite the challenges of Covid the team have remained accessible and kept us involved and up to date as best they can. The location of the childcare centre is excellent for London commuters and great value compared to other Hitchin nurseries. My twin sons have attended Millennium First Steps Childcare centre since they were 10 months old and start school this September.

  • Quinn Steele
    June 23, 2025 at 4:16 pm

    She had a remarkable time in a calm and welcoming setting with very attentive and highly trained team. She was consistently cheerful and never cried at drop off. I highly suggest this childcare centre to everyone. My daughter just graduated from preschool after being in this childcare centre for three years.

  • Robin Hunter
    July 6, 2025 at 10:41 am

    They have done incredibly well during a not so easy time of the pandemic and dealt with it very professionally. They have made both myself and my son sense welcomed and have done well with informing me of his development. We built a strong relationship between myself and team to allow and encourage my son to improve areas he was struggling with and I felt very supported by all the team. The team are very accommodating and know how to treat each kid as an individual. I know my son is going to miss all of the fantastic team that have taken special care of him at his time in the childcare centre. They have really helped and given excellent advice to me to make transitioning to a new school a lot less stressful for the both of us and have made me sense confident for my son to start reception in September. Millennium First Steps Childcare centre has been a fantastic childcare centre for my son to attend, with an understanding and hard-working team and a excellent setting for him to thrive.

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