Description
Contact Information
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Phone Number01462 423666
Categories
Details
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Group/OwnerMillennium First Steps Nursery Ltd
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Person in ChargeRosa Maria Merlos Sanchez (Nursery Manager)
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Number of Staff20
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When ClosedBank Holidays & Christmas
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children116
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Age rangefrom 0 years 3 months to 5 years 0 months
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ParkingParking is available for drop off and pick up and during parent visits
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VisitingTours of the nursery can be arranged by phone or email
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DirectionsLocated behind the train station car park
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Opening DaysMon-Fri
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Opening Hours0730-1830
Sophie H
August 2, 2022 at 12:00 amLovely nursery, very supportive to my daughter (and to me) with the settling-in period! Nice outdoor space so they can play outside. Fun activities for the children. Well organised and good communication.
K M
August 2, 2022 at 12:00 amMy son has settled in so well at Millennium First Steps. His key worker is very kind and has a lovely bond with him. He gets to try lots of different activities and food every day. We get regular progress updates. The nursery has also been flexible, allowing my son to attend an extra day at short notice when my usual childcare arrangement was unavailable. Would recommend this nursery.
Katie S
August 2, 2022 at 12:00 amMillennium First Steps Nursery has been a wonderful nursery for my son to attend, with an understanding and hard-working staff and a great environment for him to thrive. They have done incredibly well during a not so easy time of the pandemic and dealt with it very professionally. They have made both myself and my son feel welcomed and have done well with informing me of his progress. We built a strong relationship between myself and staff to allow and encourage my son to improve areas he was struggling with and I felt very supported by all the staff. The staff are very accommodating and know how to treat each child as an individual. I know my son is going to miss all of the wonderful staff that have taken special care of him at his time in the nursery. They have really helped and given great advice to me to make transitioning to a new school a lot less stressful for the both of us and have made me feel confident for my son to start reception in September.
James C
August 2, 2022 at 12:00 amMy daughter has been attending this nursery for 8 months now, and it’s been nothing but a positive experience. She’s come on leaps and bounds in terms of development, with an excellent key worker, and manager. I receive regular progress updates on the tapestry platform, as well as an in-depth summary of her day whenever I collect. Great all around!
Hannah A
August 9, 2022 at 12:00 amMy children have been at Millennium First Steps Nursery for nearly a year now, and I continue to be impressed with their level of care, tailored to each of my children’s needs. They are always very helpful, leaning into any issues and being proactive to help solve any problems, rather than just passing them by. As a parent, I have felt very supported by the team at Millennium First Steps Nursery and feel very comfortable that my kids are very happy there.
Jane H
August 16, 2022 at 12:00 amMy twin sons have attended Millennium First Steps Nursery since they were 10 months old and start school this September. The team have always been incredibly supportive and the boys have loved their time there. Despite the challenges of Covid the staff have remained accessible and kept us involved and up to date as best they can. The location of the nursery is great for London commuters and good value compared to other Hitchin nurseries.
M O
August 18, 2022 at 12:00 amMy daughter just graduated from preschool after being in this nursery for three years. She had a fantastic time in a calm and friendly environment with very caring and highly trained staff. She was always happy and never cried at drop off. I highly recommend this nursery to everyone.
Claire M
August 26, 2022 at 12:00 amGreat nursery, the staff are well qualified and always try to adapt to each child. The rooms are big, with lots of space for the kids to play and move. The opening time is also a plus! Only two issues: the car park is always full (other business) and it can be tricky to find a place and a turnover of management.
My 2 daughters attended the nursery from 6 months to 4 years, and they have grown in confidence and learned so many things. My older one left 2 years ago but is still so happy to pick up her sister and say hello to the staff.
S P
August 31, 2022 at 12:00 amMy son has been at the nursery for just over a year. He is quiet at nursery, so I was really impressed that the nursery staff noticed that he would benefit from some support in having more confidence in group settings. They put a plan in place, which they discussed with me, and it seems to have improved his confidence. The needs of quiet, well-behaved children can be ignored in group settings like nurseries and schools, so I was really impressed that they took the time to put in place extra support for him. The children go outside every day, usually twice a day, I think, and do a range of activities. The nursery practitioners have always been friendly to me and my sons (my older son also attended the nursery). There is a new nursery manager this year, who seems very good and approachable. My son is in the pre-school room and I like the room leader too, she seems to take pride in her work and make it fun for the children.
A A
September 14, 2022 at 12:00 amOur son attended Millennium once a week for about a year. Despite it not being his primary setting, the staff welcomed him and made him feel at ease from day one. We were particularly impressed with the report we had during parent evening, the observations collected for our son were very detailed and relevant, and the next steps in his learning journey are very carefully planned. Overall, we had a very good experience and I would definitely recommend Millennium.
Tracy O
September 20, 2022 at 12:00 amOver the past two years, the team at Millennium First Steps Nursery have been so amazing in the growth and development of both my children. In 2020, my son started at Millennium First Steps in the toddler room (sunshine) and is now in the preschool (rainbow) room. He enjoys going in and always loves to tell me what he gets up to. My daughter has this year recently joined the baby room (little clouds). The girls were exceptional at helping her settle in and putting my mind at ease. The new parent app is also pretty good, features such as the diary keep myself and my husband well informed of what the kids get upto daily.
S K
September 22, 2022 at 12:00 amMy child has been coming here for 3 years now. It’s a happy place to play and learn and the staff are all lovely, approachable and professional. I couldn’t have asked for better care. There’s a good range of food provided too.
Simone L
September 22, 2022 at 12:00 amMy son attended Millennium Nursery and had a truly positive experience with them.
He built a great relationship with his key worker, who was so supportive and caring.
All the staff were fantastic with my son, who has additional needs. I feel he came on so much during his time there which prepared him for the next step of school.
My son was sad to leave due to the bonds he had built with the staff.
He really was so happy at Millennium which in turn meant that I did not worry.
I would recommend Millennium and plan on sending my daughter there.
Thanks to a lovely welcoming team.
Tom D
October 4, 2022 at 12:00 amOverall we are very happy with the nursery. My daughter joined Millennium First Steps in April 2021. During her first 6 months, a lot of the staff changed and I must say, for the better! New Room managers were appointed as well as a new nursery manager, and they have all been great, super professional but very personable as well.
They are continuously adapting the nursery to create a better environment for the children, such as implementing a sports club or mixing up the games in their rooms. But for parents as well, they have updated the process in which we interact to make it smoother and more seamless. Most recently they implemented a new platform for parents to keep track of what their children are doing and it has been excellent!
My child’s confidence has come a long way and I am confident she is a more outgoing, resilient and overall happier child for going to Millennium First Steps.
E D
October 12, 2022 at 12:00 amI’m so pleased with the way my child has been cared for and the progress he has made since starting here. The staff are warm and welcoming and plan engaging and exciting activities that really take on board children’s interests and personalities.
The food served is varied and nutritious. The recent introduction of the app to show what your child has done each day has left us feeling fully informed as parents. The only wish would be for more outdoor space, although this is counterbalanced by the great location. I would highly recommend Millennium First Steps!
A H
November 8, 2022 at 12:00 amGreat nursery! My little boy loves going everyday. Lots of fun activities, crafts and messy play for the kids and a good range of healthy food. Lovely manager who is very passionate and great staff who love the children.
Would recommend.
J S
November 10, 2022 at 12:00 amWe have sent both our children to Millennium and have witnessed them advance while attending. The staff make the children feel at home and encourage them to explore and investigate, helping to develop their personalities. The current nursery manager is beyond helpful and is always on hand to answer any queries we may have, and she ensures our child is happy, content and safe.
S B
December 1, 2022 at 12:00 amOur two sons love the nursery. They have made close friends and are excited to visit them every morning. The staff are brilliant and listen to our needs. You can also sense that they are wonderful with the children and care about them very much. Although the garden could be bigger, I could not be happier that we chose this nursery. They are economical within the area, conveniently located next to the train station, and of course, a great nursery establishment.
Highly recommended!
Jo M
December 7, 2022 at 12:00 amOur daughter has been going since she was 9 months old and is now transitioning from the toddler room to the preschool. She absolutely loves it. Each morning she asks if she has nursery. Millennium has been so beneficial for her, helping her grow in confidence and now supporting her speech and her development. Our daughter has glue ear and fluctuating hearing loss but she is treated no differently. Staff have always been amazing and happy to learn and understand more about what they can do to support her in nursery. Our daughter is excited to go to nursery, she looks forward to seeing the staff and her friends she has made at the nursery.
Christopher S
June 20, 2023 at 12:00 amThe staff and managers at the nursery itself are lovely. They really care about the children and provide lots of fun activities for them. They communicate well about what the children are doing and are unfailingly kind. They are conscientious about dietary requirements. We have total confidence in the staff. I have given only four stars because there have been some problems with the higher management. For example, parents were not told when key staff were leaving (this has since improved). Bills themselves have sometimes had errors and we have had to re-check ours to avoid paying too much, or too little. The billing team is quick to threaten exclusion if any payments are even slightly late.