Kiddi Caru Day Nursery Park Gate

I was so worried about putting my daughter into nursery at such a young age and had so many people telling me I should be staying at home with her etc but as soon as I walked into the nursery for the walk around, I felt so relaxed and I just knew instantly that this was the nursery!
She has only been attending the nursery since the start of May 2022 at 4 months but she absolutely loves going and she adores the staff. I can see that she is very happy to be there and the relationship she has with the staff when we walk in and the grin that appears!
They eased all my doubts about leaving her in nursery at such a young age and I’m glad I was able to find the right nursery for us!

I know it’s a paid service but my child is so happy and she comes home every day happy from nursery, so just wanted to say I really appreciate the staff and how they’ve been looking after her and how her confidence has grown since being there. It’s so nice for me not having to worry, especially with starting a new job soon and knowing she’s enjoying “school” and well taken care of, so thanks! She has just been blossoming into her own lately and doing so well socially and emotionally, it literally relaxes my heart and reduces my stress knowing for certain she’s in such good hands. You are all so lovely, it really does take a village and this single mama has picked the right village.

Really helpful when I had an issue at home and were happy to help me where they could, staff are lovely and are always happy, if they have a bad day you’d never know. Will be sending my second child when she’s older.

I have 3 children, my eldest is 4 and in school now and my youngest is 1. They all attended a different local nursery since my eldest was 8 months old. That other nursery setting was all myself and my children knew, however, they didn’t offer term time only. This was the main reason for my change and now my 2 youngest are both attending Kiddi Caru. After 1 week of tears at drop-off, they are both so happy and settled, the staff are so communicative and understanding, they have all made what was a very overwhelming time for me a great deal smoother and easier. The welcoming atmosphere, flexible options for working parents and attentive approach hasn’t changed from when we first started to now a month later. We definitely made the right choice for so many reasons and I feel that every time I collect them. I’m excited to see how my babies learn and develop with such a great team who noticeably strive to better theselves and make positive changes for the babies, toddlers and preschoolers.

The team are warm and welcoming. The facility is safe and secure (our last nursery wasn’t!). There’s lots of activities on offer and a wonderful large outdoor space. We made the choice to change nurseries and we’re so glad we did!

Such a lovely place to send my little one. She’s made some wonderful relationships with the other children and the staff. It’s a pleasure going in for drop-offs and collections as there’s always a warm welcome. A wonderful environment where my daughter is thriving, it’s wonderful to see.

My kids have been here since 6-7 months, never had any issues until the past year. Nursery have called children social service on us repeatedly, claiming my child complained of being smacked. They never saw marks, bruises, anything suggesting so. They told CS that my child said I ”smashed” her nose, (ridiculous) and I asked could it be hidden from plain sight if it ever happened, considering the fact that these kids are in nursery 3 days a week, what magic could cover up a smashed nose? But they reported regardless. I believe they are trained to spot a troubled child/home and having been with them for over 3 years now, they should have better judgement/curtesy to call our attention whilst they proceed to report.
Several times I have picked my kids up having either a swollen head, cut in the hands, stomach pain as a result of a fall in the garden, daily snotty nose, etc. I raised it up but absolutely nothing was done, not even an explanation but they are more prompt with calling Child Services.

Fantastic team of people who support encourage and care for my child.
No end of home-from-home scenes, activities and surroundings in the nursery environment. Which provides a safe and comfortable place for my child to be themself and transition to every morning on arrival.
Growing and learning are key parts of this nursery I say this as the growth my child has shown in confidence, speech and social skill development has just gone from strength to strength.
The understanding of the world around them both fictional and fact is wonderful to see and every day fills me with delight. When my child returns home and says “mummy ocean” that’s when I know the team who care for my little one have got it right!
Love the adventurous journey my child is on with Kiddi Caru, Park Gate.

For the past 1 year. In my opinion, the nursery is biased maybe because our kids look different, I’ll not be surprised seeing that the Basingstoke branch has had similar issues before.
They asked of my 3year old to tidy the garden whilst others were in class and when we spoke to the key person about it, she said otherwise and gave us attitude for days.
They keep reporting us to Social Services without proof or even speaking to us about it on several occasions, even after we spoke to the management about it.
They never acted on any concerns we brought to their attention about an injury our child sustained on 2 occasions.
They always say our kids finish their meals even when I know they don’t like the meals and surprisingly once we are out of the door kids will start saying they are hungry.
I have honestly avoided this review because I didn’t want my review putting my kids in more harm but when we had the Social Service at ours again on 5/4/23, I knew I had just had enough of them.

My son has been attending Kiddi Caru Park Gate for a month now and we are so happy with the care he receives. I was nervous about leaving him, as he was only 7 months when he started, but the girls always upload pictures onto the app for me to see and when I collect him I always get a full handover. He is always taking part in different messy activities that I can’t always off at home. They also provide great meals that he loves.