Busy Bears Day Nursery

My son had not long moved up to Butterflies before lockdown began. As time approached for nursery to reopen, we were obviously anxious about sending him back; how would he adjust to going back with a different routine? Would it be safe – for both him and us? Throughout its closure, we were regularly informed of what preparations were being made in order to ensure a safe and smooth return. Comprehensive guidelines for parents were issued which assured us that everything that could be done, was being done to ensure that the children, staff and parents would be as safe as possible. We originally sent our son to Busy Bears as we were temporarily living in Langley Park. We had considered moving him to a nursery in Durham city because in rush hour it can take us an hour to take him to and from our home in the centre of the city. It is testament to the amazing staff and the care that he receives that we decided against it. He loves it there and so do we!

Over the past 2 and a half years at Busy Bears we have always felt there is no safer and caring environment for our 2 children. Since the boys return in June following the COVID-19 outbreak I have no doubt that Busy Bears are taking every precaution possible, in an early years setting, to keep all children safe.
There has been exceptionally clear communication and implementation of measures such as social distancing required at drop off/collection, children have been grouped into “bubbles” as well as temperature checks for children and staff carried being out. These and other important changes, though different to our previous experience, have not changed the warm and caring nature of this unique and outstanding nursery. My children have settled straight back in, enjoying the friendships and activities they missed so very much during the nursery’s closure. I am able to leave my boys in their care knowing that their safety, happiness and wellbeing is central to everything they do.

We have been very impressed with the support, guidance and assistance provided to our kids during the Covid-19 pandemic. The comprehensive health and safety procedures and policy the nursery implemented for the successful re-opening of the nursery. We have absolute confidence in the professionalism of the leadership and management team and the entire staff of the nursery, for the excellent quality of provision for our kids, and the services they are providing in the community. Our kids continue to thrive, they are extremely happy and continue to develop in terms of their personal development, wellbeing, socially and educationally. We are very grateful to the entire staff team for the continued and ongoing support they are providing for our kids.

As most parents are, I was anxious putting my 9-month old into nursery, especially during such uncertain times. We joined Busy Bears just after lockdown and amidst the coronavirus pandemic and because of this I’ve only actually been inside the nursery once on my initial look around. Although parents/carers can’t actually go inside the nursery right now, I couldn’t be more confident that behind those doors the staff do a fab job of ensuring the children are safe and happy. Having looked around 4 different nurseries (and given up hope!) I was relieved to find Busy Bears. As soon as you chat to the girls or see the children play you know you’ve picked the right place! As her special carer goes above and beyond for my daughter but all the girls are very friendly and thorough! I can’t wait to see my little girl grow up here, in 3 short months she’s already walking and talking and I’m sure it’s got a lot to do with this place!

I couldn’t fault the nursery at all, every single member of staff are amazing with my daughter. She is 20 months old now and started when she was only 5 months old in the caterpillar room. I was so wary of leaving her with her being so young but as I needed to start a new job we choose Busy Bears. She is so happy, content and eager to go in every day. My older children also used the dragonfly holiday club which they also loved & felt so safe in. Thank you for everything, we can’t wait for even more time with you all.

My little boy started in September following a visit in March prior to lockdown. They understood my concerns about settling in due to restrictions and not being apart from me very often and he completed an additional settling in day. He started and they kept me thoroughly updated for the first few weeks, to support the transition and have continued this through the parent app since. My little boy has since learnt to walk and now runs down the path to the nursery and to the staff waiting. He loves going and seeing the other children and staff. They are kind, caring, flexible and adaptable in the current circumstances. My little boy absolutely loves nursery and it is no doubt due to the staff, the lovely activities they provide and also the lovely dinners. I and my partner joke that we would go to nursery for the food, it’s fantastic. My little boy is very active and enjoys being busy, the staff are very flexible and adaptive to his needs. I wouldn’t hesitate to recommend the nursery to anyone who asks!

I literally couldn’t be happier I choose this nursery!
After putting my little boy into another nursery for only two weeks I knew something wasn’t right so had a visit with the senior practitioner. Straight away she put my mind at ease. Everyone is so lovely and friendly and it’s like my son has always been here!
He gets so excited when I tell him he’s going to nursery and then walks in so confidently. I can see such a massive difference and it’s only been a few months, I generally love the fact he is having so much fun and always looking forward to my daily updates whilst I’m at work.
Thank you so much to all the girls!

Lovely nursery, always lots of activities and children are always busy and learning new things. Very well looked after.

I am really happy with the care my son receives at nursery and pleased with the amount of feedback given.

My granddaughter attends Busy Bears, and she absolutely loves it! The staff are lovely and caring and give us lovely informative updates when I collect her. She’s trying lots of tasty home-cooked food and making many new friends. I’m really happy she attends the nursery!