Description
Contact Information
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Phone Number033 0057 2813
Categories
Details
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Group/OwnerBright Horizons Family Solutions Ltd
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Person in ChargeEmma Dunsmore (Nursery Manager)
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Number of Staff31
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When ClosedBank Holidays, Christmas & New Year
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children70
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Age rangefrom 0 years 3 months to 5 years 0 months
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Opening DaysMon-Fri
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Opening Hours0800-1800
Jason B
January 13, 2021 at 12:00 amFriendly and helpful staff. Any issues that we’ve had have been dealt with in a professional manner. Nice environment for both of our children to develop. Would recommend. Only negatives are not opening until 8am, free childcare requires significant top up payment (but I think this is the case everywhere), and having to pay even when taking child out for several weeks.
The staff have been amazing during the covid period.
Doreen C
January 14, 2021 at 12:00 amExcellent nursery and my son thoroughly enjoys coming to nursery. Amazing staff members who are always welcoming. I get update of how my son is doing and that is just wonderful for a parent. I’m thrilled with measures put in place to combat covid-19. I would recommend Bright Horizons to any parent looking for a place for their child.
Lionel R
January 19, 2021 at 12:00 amMy son is very happy at Bright Horizons which was a massive relief as he struggled to settle in his previous Nursery with a high turnover of staff and was very unhappy. The difference between the nurseries is dramatic and from the start, we got the confidence that his needs would be addressed and there was a plan based on him. With the key element that Bright Horizons seemed to care and deal with my son as an individual and not just as another child.
The support has been great with regards to keeping a detailed report of what my son is doing and milestones for what we aiming to do next. There is constant communication so everyone is working towards the same goal. I think as an overall point we are so happy we have found a place that cares which is the most important thing for us. We can’t speak highly enough about the staff at Bright Horizons and only wish we would have come across it earlier.
S M C
January 21, 2021 at 12:00 amMy daughter joined Bright Horizons Trafford as lockdown was lifted in June 2020. It was a new setting for her but she settled very quickly – the staff were and are amazing and she is very, very happy there. She has come on so well and loves going to nursery to be with her friends, the nursery toys and to play outside.
The caring is exceptional and the children’s development is carefully tracked. The staff are very highly-qualified and have been assiduous with communications during the social distancing period.
We are so grateful to the wonderful team and their extraordinary hard work. They are very committed and do an exceptional job. We can’t recommend them highly enough.
R A
January 22, 2021 at 12:00 amThis is our second child to use this nursery and the high standard for care and learning has remained consistent throughout the last year. We especially like the curriculum for staff and children which truly improves and developed out boys, keep up the great work Trafford!
Hayley L
August 3, 2021 at 12:00 amVery happy with Bright Horizons Trafford. My son seems to enjoy the nursery and always seems happy there. The staff are very professional as well as kind. The new app is excellent. Food sounds good and the fish tank is fun.
C M
August 3, 2021 at 12:00 amMy son started in the baby room a few months ago. I was really nervous about being away from him especially after such an intense year with covid. However, I needn’t have been. The staff have been fantastic, really thoughtful and sensitive to him. He’s settled really well and is so happy at nursery. He gets excited when he sees the nursery building and smiles at the staff when I hand him over. Fortunately, he’s also still happy to see me at the end of that day! We are so pleased to have found such a lovely nursery.
M J D
August 3, 2021 at 12:00 amOur boys are so happy at this nursery. The staff go above and beyond for the children and parents, and this has been heightened throughout the pandemic. Bright Horizons is the only nursery I would consider for my children, and the Trafford setting is a wonderful space for them to flourish.
Sam H
August 16, 2021 at 12:00 amMy son’s been going to Bright Horizons since he was three months old and I’ve never once had cause to worry about leaving him there. The staff are all fab, and clearly love what they do.
Watching so many happy kids going in and out at pick up/drop off time just emphasises what a great time they’re having there.
It’s great to know I’m leaving my son somewhere so safe and nurturing. And the app means there are regular updates and photos so I can see how much fun he’s having.
Rosemary
September 13, 2021 at 12:00 amOutstanding nursery. The management team and staff are phenomenal, most importantly the children are well looked after as they have interesting activities to keep them busy and happy.
Also, a spacious and beautiful outdoor play area for the children to run around.
Thank you
Andy A
September 13, 2021 at 12:00 amMy son has been attending since April 2021, he has grown in confidence and character since starting nursery. He has a great relationship with his key person and other familiar key staff. He is excited to play and eager to learn. The practitioners follow his interests and support his learning through activities he enjoys doing. There is always a range of activities that he loves to do. The app is great, keeps us well informed of his day.
Sara
September 22, 2021 at 12:00 amMy daughter has been attending this nursery for 2 years and my son now attends. They are so happy to attend nursery and I can see the amazing relationships they have with their key workers. My daughter always comes home talking about what she has had fun doing and which staff she has played with.
Aadam A
September 22, 2021 at 12:00 amBoth of my children attend this nursery and are so happy when going in. The staff are always welcoming and ready to help with any questions or queries we have. I would recommend this nursery to all of my friends and family.
G M
September 22, 2021 at 12:00 amMy daughter is a lockdown baby and we had a quite emotional and stressful settling in process.
The nursery manager has handled the situation impeccably and walked me and my daughter through the process. All the Team of the baby unit is dedicated and professional. Highly recommend.
Shezeen S
October 12, 2021 at 12:00 amAs parents, we feel extremely secure and comfortable sending our child to Bright Horizons Trafford. We know that our child is taken care of and loved at the nursery. He has been attending the nursery for a year now and we have seen remarkable progress in his social and linguistic development. He loves all his educators and is always eager to go to nursery.
Rahma J
October 18, 2021 at 12:00 amThis nursery is a second home to both of my children. The staff here is well trained and experienced. The best thing is that they are ready to learn and respond to your child’s individual needs. I was highly impressed by the baby rooms staff and the deputy manager responsiveness to my sons learning/settling in journey.
The staff team and group of children also reflect local ethnic and cultural groups+
Fun activities planned each day – which are updated on the apps so we can replicate and discuss with our toddlers at home. Keep up the good work and to the manager, you are doing a wonderful job!! Thank you.
Emma A
October 18, 2021 at 12:00 amThis is a great nursery with brilliant staff. Our elder son also went here and loved it. Even though they’ve face challenges during the pandemic, they have done everything to ensure the best environment is being provided for the children. The outdoor area is really good too and it’s a good mix of education and play. The staff are all really caring and I would have no hesitation in recommending this nursery.
Beth M
October 18, 2021 at 12:00 amI was so anxious about leaving my little boy after us not leaving each other at all during Covid but he settled in so well and I feel at ease dropping him off. The staff are so nice and understanding! I wouldn’t want him anywhere else!
Khazina W
November 1, 2021 at 12:00 amMy son quickly settled into this nursery after he joined from a different setting. The staff listened to any concerns I had about settling him and responded to them promptly. They are always available to answer further questions and always with a smile. I was impressed that they catered for specific dietary requirements and provided halal food for my son. The menu looks very enticing and nutritious. It would be good if they could continue to give detailed feedback of activities kids have engaged in each day and how they have responded to these activities.
Daniel D
May 23, 2022 at 12:00 amI would not recommend this nursery to any parents looking for childcare.
The nursery refuses to give us refunds for a period they were closed during lockdown, this figure is over £600 which is an absolute joke. They ignored our emails on this matter for months which was very frustrating and when they finally responded to our follow-up emails they said they would not be refunding us.
The standard of this nursery has declined massively since we started sending our daughters here.
The nursery constantly ask us to bring our child in after 9am even though we pay from 8am due to staff shortages and sometimes we have to wait with our child until the staff arrive for work. This makes us late for work on an daily basis and has been going on for months. There is no offer of refunds or compensation even though we have been missing an hour of nursery almost every day for the last few months now.
There is also a high turnover of staff which isn’t great for your child and getting settled.