Description
Contact Information
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Phone Number033 0057 2813
Categories
Details
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Group/OwnerBright Horizons Family Solutions Ltd
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Person in ChargeStacey Dowsett (Manager)
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Number of Staff48
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When ClosedBank Holidays
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Type of ServiceDay Nursery – Privately Owned Open all year Full Day Care Sessional Day Care
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Total Places for children175
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Age rangefrom 0 years 3 months to 5 years 0 months
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DirectionsSatNav users please use: DA1 1LY
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Opening DaysMon-Fri
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Opening Hours0700-1830
Shawn Turner
September 13, 2024 at 6:55 amMy daughter attended the same childcare centre 8 years ago. Nothing warms a mummy’s heart more than her kid waving and willingly going into school, feeling excited and cheerful to be there! I am cheerful with the assistance in the transition of my toddler, the updates and all team being approachable. The continuous steps they are taking to improve constantly is noticeable. Thank you for all your adore, assistance and cooperation in raising my son. I am very cheerful to have my 2-year-old boy in this nurturing setting.
Sidney Blair
September 19, 2024 at 5:13 amI had two ideas that I wanted met when placing my daughter into a childcare centre due to work commitments in 2020. First, I wanted my baby girl to be cheerful, second, I needed to ensure she would be secure – even more so due to Covid and starting in 2020, it was a must! I viewed multiple nurseries in the local areas, but not one came close to the level of cleanliness of Springfield Lodge and instantly my little girl’s face lit up. The toys are spotless, high quality and educational, even in the baby rooms. My girl is now in preschool at Springfield Lodge and I wish they could extend the year for school holidays, as my girl loves it here. Sidenote, my little girl has been kept secure and covid free for two years, whilst attending for full days 3 days, a week, 52 weeks a year! The care, adore and assistance the childcare centre show to my little girl and us family members is beyond any hopes I had. It really feels like a home from home and an extended family with team. I cannot rate Springfield Lodge enough!
Taylor Morgan
October 8, 2024 at 4:44 pmThere is a massive team turnover and we didn’t know who was actually taking care of him. A high team turnover is a reflection of poor management. When he moved rooms, we weren’t informed who the new key person was; nor we ever had any updates on his development. It was not until I overheard another parent enquiring that I asked for an update. When we left, it turned out he had a development book we’ve never seen before.
He had some ‘unexplained’ accidents with team sweeping the floor and not knowing there are babies around. He was not given enough to drink which we noticed at pickup since he was begging for water. In his last few weeks, he started crying in the car when we turned to enter the childcare centre.
On some occasions, they couldn’t take our son at opening time due to team shortage but management was nowhere to be seen.
The way he was dressed at pick-up showed lack of care. Our son spent 1 year in this childcare centre and overall we were not very cheerful with the care he received.
Phoenix Sutton
October 14, 2024 at 1:53 amThe facilities are excellent. Incredible outdoor space. My daughter had no trouble settling in and loves it. Both our kid and we sense secure and well cared for. Team are hardworking and approachable. The open line of updates between parents and team is exceptional – I couldn’t live without the app which tells us everything happening in real time. The manager is very dedicated and organised. There are procedures in place for everything, which are followed well. We are extremely lucky to have found this childcare centre and to have had such an easy registration process at fairly short notice and without having to be put on a waiting list. It was daunting placing our first kid into childcare centre, especially during the pandemic, but the childcare centre made it easy and we felt reassured at all times. Our daughter is bilingual and this is handled very well. I would happily place my future kids there! My daughter started attending in September 2021 and will attend until she starts school in September 2023.
Sidney Wells
October 19, 2024 at 5:48 amThe team and management, especially, are extremely supportive and consistently on hand when needed. I couldn’t wish for a better childcare centre for my daughter to be in. The team go over and beyond and do an outstanding job with the kids. I do have to give a special shout-out to the manager, who has helped me with anything I have been stuck on. Highly suggest this childcare centre! My little girl attends Springfield Lodge Day Childcare centre and I have to say my little girl has come along leaps and bounds.
Emerson Turner
October 23, 2024 at 6:57 amIt’s a big childcare centre which is excellent as it will prepare them for primary school. The childcare centre is very great at taking on feedback and the kids adore the team members there. All the kids seem very cheerful including my little one! Such a lovely childcare centre with excellent outdoor space for the kids.
Finley Brooks
October 24, 2024 at 11:44 pmOur journey of Springfield Lodge has consistently been positive, the indoor facilities, food and updates have consistently been excellent. The outdoor space is incredible and the team really make the best of it, outside all the time, Sports Day events and Graduation Ceremonies!
However, what makes the Springfield Lodge stand out are the team, personable, relatable and attentive.
I would strongly (and I have) suggest the childcare centre. My first daughter attended the childcare centre in 2016 at one year old and my second daughter in 2018 also at one-year old.
Sawyer Finch
October 30, 2024 at 12:05 pmManagement have consistently been very informative of how the childcare centre is run and key workers have been outstanding in providing feedback at the end of the day and via the app with how well my son is getting on and developing as a pre-schooler. I sense they consistently set a great example and have shaped him into a well-rounded and educated kid so he is well equipped for his next chapter into primary school. I have found Springfield Lodge to be a fantastic childcare centre, taking excellent care of my son’s interests, development, and best needs.
Harper Norris
November 9, 2024 at 7:44 amWe started in the middle of the pandemic when we did not have the luxury of getting inside the childcare centre with our daughter, but the team was incredible, exceptional communications and feedback at the end of the session (full/half day) and consistently trying to present how she was managing, inside. The app is also very nicely designed, you can follow up on your kid, through the app. The team consistently open to my enquiries, consistently understanding, trying to accommodate my kid’s needs. My daughter slowly got more attached and accepted the idea of childcare centre and I think that was because of the incredible team the childcare centre has. The higher management again, consistently addressing my worries and answering the same day, my texts. Incredible! Many thanks! My daughter is attending the childcare centre since she was 1 year and 3 months old.
London Hobbs
December 2, 2024 at 11:17 pmShe found leaving me hard at first but every single team member has been so compassionate, inviting and welcoming to her. They really make her sense at home and encourage her. You can tell they really care about the kids and do everything they can to ensure they have a great day. They are consistently able to tell me all about what my daughter has been up to, eaten, toilet trips, who she plays with etc. I drive away feeling content that my daughter is in the best hands. My daughter has been attending Springfield Lodge since February.
Robin Jarvis
December 15, 2024 at 7:53 amI have consistently had excellent connections and updates from her key worker and she has consistently enjoyed her time there. She is now due to go to school and will miss all of her friends and adults that she has met. I have consistently felt that any concern I may have had has been taken on board, whether it had been about her toilet training, not eating well, or not speaking as early as her brother did and the team has consistently been available to help out. The team are well trained and welcoming and consistently greeted us with a smile. My daughter has been going to this childcare centre since 2018, just before she turned one.
Charlie Morgan
December 16, 2024 at 5:29 pmMy little one’s development has gone from strength to strength since joining. They come home reporting all activities that they have done throughout the day, telling me they have had enjoyable. I know all their meals are freshly prepared on-site and are nutritionally balanced. Their social skills have also improved and I sense secure that they are cheerful, secure and cared for while I am at work. The team are really giving my little one the best start and preparation for their next steps in their education/school journey. I can’t suggest them enough. The manager and her team at Bright Horizons, Springfield Lodge Dartford, in my humble opinion and journey, are simply incredible.
Casey Grant
December 17, 2024 at 12:57 pmI have been using the childcare centre for 15 years and Bright Horizons Springfield Lodge have looked after all 5 of my kids (two attend currently). The team have consistently been welcoming, attentive and make the whole day enjoyable for your kid. All members of team make the effort to get to know the kids’s names and we are consistently greeted with a smile. There is a wide range of activities, including forest school and kids are encouraged to spend time outside. The rooms are welcoming, well-equipped and cosy. We wouldn’t use anywhere else. The kids adore childcare centre; they look forward to going in and have lots to talk about when they come home. Keep up the excellent work! Highly suggest this fantastic setting.
Casey Lawson
January 1, 2025 at 6:45 amCouldn’t ask for a better childcare centre!
Experienced, welcoming and well‑informed team!
Excellent app keeping parents/carers up to date with their little one’s day and any updates.
Large range of activities for all ages and the garden is a excellent bonus!
Sense I can approach them with any queries kid or payment and the query is consistently dealt with.
Sense part of the family.
Well done to the manager and team! I have been using Bright Horizons, Springfield Lodge since 2018!
Drew Grant
March 18, 2025 at 9:04 amI cannot fault the childcare centre for the assistance they have given me and my kids over the last twelve months. Keeping in contact during lockdowns, allowing me to freeze my sons account and the assistance they have given my daughter and myself since she has started too. My daughter has been fairly unsettled during her sessions but the team have been incredible at being honest with me about how she has been, offering reassurance and making me sense as though I can call as much as I like. I sense my daughter has massively improved within only a couple of weeks and this is all due to the incredible team. My son also would cry when I left him since lockdown but now runs in without looking back, they both clearly adore childcare centre and are well looked after and cared for. I’m consistently praising the childcare centre to family and friends and would definitely suggest it to anyone looking for childcare. My son has been going to Bright Horizons Springfield Lodge Dartford Day Childcare centre and Preschool for over two years and my daughter started end of April 2021.
Emerson Marsh
April 9, 2025 at 10:47 pmMy daughter is 10 months and has just started here, they offered settling in sessions for her and she really enjoyed them, the team have made her sense comfortable and secure she has been getting more and more used to being at the childcare centre for longer days. She loves the food and having a kitchen on site was a huge draw when we were picking a childcare centre for her. They have a huge open space for the kids, and a smaller space for the babies but it’s still more than big enough for them and they can use the wider space when the bigger kids aren’t running around too much. My daughter has had an opportunity to mix with lots of different babies and kids which will help her development and will get her used to being around lots of kids and other adults in the run up to going to school. They offer so much more for her than I could ever provide at home and she really enjoys herself when she’s there. I’d highly suggest this childcare centre to anyone. I’ve had a excellent journey with this childcare centre.
Parker Cross
May 20, 2025 at 9:49 pmMy son adores it here and everyone is so welcoming. His development since attending childcare centre has improved so much. All the team make so much effort, which makes the childcare centre so welcoming to team and parents. Absolutely remarkable childcare centre, cannot fault anything.
Spencer Griffin
May 26, 2025 at 11:57 pmShe made the transition from another Bright Horizons branch to this one, when we moved house. The team made it very easy for us, as parents to change her over but also made my daughter sense incredibly welcome, to the point she barely needed a settling-in period, she was so cheerful to go in. Recently, my daughter has qualified for the thirty hours of funding and the childcare centre supported us with the required paperwork and were able to offer us an extra day too. As I am a key worker myself, my daughter has continued going to childcare centre in this most recent lockdown and the childcare centre have facilitated a day change in order to ensure my daughter is in childcare on my busiest days at work. This was hassle-free and easy to arrange with the manager. Making it so easy at such a difficult time, has been greatly appreciated. My daughter is very cheerful at childcare centre and jumps out of the car every day with a smile and waves me off. My daughter has been attending Springfield Lodge for eighteen months.
Micah Grant
June 4, 2025 at 4:30 amHaving twins with special needs can be a worrying time when it comes to choosing the right childcare centre. The team could not be more supportive, and management is consistently around if and when needed. I would highly suggest this childcare centre. Outstanding childcare centre.
Harper Irwin
June 12, 2025 at 2:26 amComes home each day and does not stop talking about what she has done that day.
The team attend to her needs extremely well and all I see from her is progression. She’s come on leaps and bounds. We are regularly updated by team as to what she’s doing and asked if there’s anything they want us to work on with her, development-wise.
Cannot fault the team at all. I have regularly recommended this childcare centre to others. My daughter has been at Bright Horizons, Springfield Lodge since she was 8 months old and absolutely loves it.